If you have an HP printer, chances are you’ve been dealing with some HP OfficeJet cartridge problems now and then. This article discusses some of the most common issues with HP cartridges and how to fix them.
Table of Contents:
Non-Original Ink error
A Non-Original Ink error message may show up after cartridge installation. The good news is that you can get rid of the message easily. All you have to do is press Proceed, Continue, and OK to proceed with the printing process.
But if you’re still getting the message even after this, try removing the printer’s ink cartridges. Dip some cotton swabs in isopropyl alcohol or water to clean the contacts on the carriage and cartridge. Let them dry for a few minutes before putting them back in their place.
Depleted Ink Cartridge, Ink Cartridge Failure, and Incompatible Cartridge
These three error messages may show up because of a communication breakdown between the chip on the cartridge and the printer.
If you’ve encountered this HP OfficeJet cartridge error, reset your printer first to recover from the failures or errors. Turn on the printer and disconnect its power cord. Unplug its power cord from the power source then wait one minute. After the printer gets some rest, connect its power cord to the wall outlet and the device again. Turn the printer on to finish the reset process.
Each chip is uniquely coded to work with a particular series of printers. If you use a cartridge that’s not on the chip’s approved printer list, the HP printer will reject the cartridge. HP OfficeJet cartridge in black and tri-color may look the same, but each series is filled with a slightly different amount of ink.
If it doesn’t work, remove and install the indicated cartridge again twice or thrice until it is firmly seated in the slot. Switch off the printer and take out all cartridges. Dip a lint-free cloth in distilled water and use it to gently wipe the contacts on the carriage and cartridge to remove any residue or dirt.
Let the contacts dry for 10 minutes put the cartridge back and ensure that it clicks securely to the designated slot. Switch on your printer and continue with your data printing.
Empty Ink, Ink Out, and Low Ink
Among the most commonHP OfficeJet cartridge errors you might encounter while printing is Low Ink. Now, this might sound a bit odd if you just placed a fresh cartridge.
This video reviews how to fix ink HP OfficeJet cartridge errors or problems. This video shows the best and easiest method to fix colour and black ink cartridge problems.
To fix this issue, remove then install the indicated cartridge again until it sits properly into the slot. Press Continue or OK after installing all the cartridges properly to get rid of the error message and continue printing.
Incompatible Print Cartridge
Incompatible Print Cartridge error message may indicate that you placed the cartridge in the wrong slot. If you’re getting this error message, see to it that the cartridge model numbers are matched with your region or country and your printer model. Check if they are also installed properly in the designated slots afterward.
Depleted Ink Cartridge
Errors such as Depleted Ink Cartridge often occur when there is an accumulation of dirt throughout the exploitation period. You can override this error by removing and reinstalling the indicated cartridge twice or thrice until it sets firmly in the dedicated slot. Switch off your printer and take out all cartridges.
Use a dry lint-free cloth to wipe all the contacts on the carriage and cartridge to get rid of any residue or dirt. Put the cartridge back and ensure that it clicks securely into its designated slot. Turn on the printer and proceed with what you’re doing.
